EDGE2018 Conference Programme

DAY ONE Thursday 1st March 2018

8.00 – 9.00    Coffee and Registration in the atrium, Radisson Blu, Royal Mile, EH1 1TH

Physical – Adapting to and Shaping Change

Chair:             Alistair Gaw, Executive Director of Communities and Families
9.00 – 9.15      Welcome and Introduction by our Vice Convener of Education, Communities and Families, Councillor Alison Dickie

9.15 – 9.30      Alistair Gaw

9.30 – 10.00 Pam Ryan, Director, Service Development & Innovation, Toronto Public Library

Lending the Internet: Digital Inclusion and Poverty Reduction
Supported by the City`s Poverty Reduction Strategy and a donation from Google Canada, Toronto Public Library initiated a WiFi hotspot lending programme targeting low income households without home internet access. The program currently supports loaning 500 devices with unlimited data plans for six month loans. A research study is part of the initiative and results to date will be shared.

10.00 – 10.25 Kate Pitman, Idea Store Service Development Manager, Tower Hamlets

Libraries and adult community education continually converge in ways we’d never imagined. We were never simply a co-located service and have always had cross service front-line staff with shared admin support. But over the years we have developed more joint working and common approaches in different areas. This has led to innovative work in areas such as health, employability, digital services and volunteering.  All this work is part of our core service is offered as standard across the board. This is not a traditional library service with some initiatives or projects as add-ons, we are developing all the time.

10.25 – 10.35 Café Conversation led by the Chair

10.35 – 11.05 Refreshment Break

11.05 – 11.35 Christine Cook, Service Development Officer (Adults), Fife Cultural Trust Head Office

Customer consultations defined what could be done to increase footfall and issues, changing perceptions about what can take place in a library including fun community events, such as themed nights were suggested, and successfully built on with whisky tasting, chocolate tasting and more.  They charge to cover costs and have partnered various local and national providers to provide talks and consumables. We will learn form their experiences.

11.35 – 12.00 Molly Page, Lifelong Learning, Development Worker

1 in 5: Raising Awareness of Child Poverty

Despite being an affluent city, 22% of Edinburgh’s children live in poverty, with every school having families affected. The impact of poverty on children’s outcomes is well documented – on standard of living, quality of life, health, opportunities and educational attainment. Whilst schools and services cannot always tackle the structural causes of poverty, research shows there is much that can be done to mitigate some of the impacts. Edinburgh’s 1 in 5 Project is centred on a programme of work to raise awareness and understanding of causes and the stigmatising effects of child poverty and its impact on educational outcomes; explore the cost of the school day and examine how schools and services can create equity for all. 85 Edinburgh schools as well as community, youthwork and sports services, have now completed training and utilise the 1 in 5 suite of resources to explore how they can implement change.

It was and continues to be a very important element of the school’s journey to full awareness of the social influences on pupil and school success. 1 in 5 has undoubtedly had a profound and positive effect on the ethos and character of our school’. (Headteacher, 1 in 5 school)

12.00 – 12.15 Café Conversation led by the Chair

12.15 – 1.15 Lunch in Dunedin Room

Social – Innovative, Creative and Effective

Chair:             Alison Thompson, Co-Founder, Social Bite

1.15 – 1.30      Alice Thompson

1.30 – 1.55 Rachael Rivera, RLIANZA, Manager, Central Library Experience, Ngā Pātaka Kōrero o Tāmaki Makaurau, Auckland Libraries

It all started with a report written by a local charity group-Lifewise. The report detailed the experience of being homeless in Auckland City and there were many references to the Central Library fulfilling the role of a ‘lounge’ for rough sleepers.  It was named as a place people came for community and relaxation time, access to computers and a chance to keep in touch with family and friends.

Once we read this, we realised how important our offer was to this community, and we wondered if we were serving this group the best way possible. We decided the best way to hear about these customers and their experience of the library was to have a hui (meeting) and the ‘Library Lounge hui’ was born.

1.55 – 2.20 Douglas Hamilton, Chair of the Poverty & Inequality Commission in Scotland                & Director, The R S Macdonald Charitable Trust

The Commission provides independent advice to ministers and has a strong scrutiny role in monitoring progress towards tackling poverty and inequality. It also has an advocacy role to help bring about real reductions in poverty and inequality in Scotland. In time for EDGE, the commission will have published its first piece of advice and Douglas will be able to talk to some of their priorities.

2.20 – 2.30 Café Conversation led by Chair

2.30 – 3.00 Refreshment Break

3.00 – 3.30 Susan Benton, President & CEO of Urban Libraries Council

With a new resident social worker, the Brooklyn Public Library is pushing staff and patrons toward a culture of inclusivity. Most of our urban libraries will now have a social worker at least part-time, if not full-time, if not multiple social workers in multiple neighbourhood or branch libraries. In some respects, libraries are less intimidating than other social service providers; there is little bureaucracy to navigate, there is nothing to sign. There is also a rich history of libraries as “safe and trusted spaces,” where customers expect to find answers to questions that vex them. There is tremendous word of mouth on the street in terms of people knowing they can find help at a public library.

3.30 – 3.35 Café Conversation led by Chair

3.30 – 3.55 Patricia Santelices, Principal Officer, Mental Health and Well Being, with guest Kevin Neary

Turn Your Life Around is a programme designed and delivered by the Lifelong Learning team in our Education service in conjunction with Police Scotland. It includes training local volunteers who have had a number of adverse childhood experiences (ACEs) to share their stories of despair and hope with staff, pupils and families.  Hear from one of the volunteers Kevin, who will share his story of how his life was turned around by the caring staff he met along the way and how he is now changing other people’s lives for the better.  A reminder that every positive and compassionate interaction we have with others can be life-changing.

3.55 – 4.05 Cafe Conversation led by the Chair

4.05 – 4.15 – Close of Day One, followed by workshop for those wishing to attend, please remain in the conference room.

 Extraordinary Workshop 4.30 – 5.00 cont…

Library advocacy: loud and proud by Hannah Thominet

Over the past four years, the Brussels-based Public Libraries 2020 project has been raising awareness of the impact and potential of Europe’s 65,000 public libraries. By carving out a space for libraries in the European policy agenda, building relationships with policy-makers and nurturing a network of driven librarians from across Europe, the PL2020 project has sought to strengthen the way in which the library sector talks about their work.  Libraries across Europe are facing similar challenges when it comes to advocacy; this workshop will be an opportunity to explore those challenges as well as to identify effective, existing advocacy tools and strategies within the library community.

The Gala Dinner

 7.00pm           Drinks reception, Great Scots Hall.  

 7.45pm           Call to dinner in the Canongate Room. Accompanied by The Royal High School Fiddler Group

8.00pm           Dinner in the George Suite, hosted by David Bruce, Senior Education Manager, Schools & Lifelong Learning, City of Edinburgh Council

The EDGE2018 Award Ceremony. Awards presented by Alistair Gaw, Executive Director of Communities & Families, City of Edinburgh Council

DAY TWO Friday 2nd March 2018

8.30 – 9.15am Arrival and coffee

Digital – All our Futures

Chair:             Professor. Dr. Frank Huysmans, Professor of Library Science, The Hague

9.15 – 9.45       Frank Huysmans

Frank’s speciality is public Libraries.  He is the author of numerous publications his latest being an in-depth analysis for Culture & Education on “Promoting Media & Information Literacy in Libraries”

9.45 – 10.10 Aude Charillon, Library and Information Officer, Newcastle

Aude Charillon talks about how Newcastle Libraries are publishing data and materials under an open licence, arguing that if library and information services released their information, it would allow libraries to evidence their combined impact as well as providing a huge data set for use by researchers, policy-makers, campaigners and fellow citizens.

10.10 – 10.30 Colin Carter, Director of Library Engagement with Innovative

Around the world, libraries are successful in adapting and re-inventing for the changing needs and expectations of their users. There are some common themes to be observed regardless of the country or the type of library. For instance – user expectations: how user access to services and resources are being influenced by technology; space as a premium resource which needs to be used effectively: do more with less. Drawing on engagement with all types of library and people’s experiences through many conference presentations, Colin will highlight some of the remarkable success stories he has encountered.

10.30 – 10.40 Café Conversation led by the Chair

10.40 – 11.00 Refreshment Break

11.00 – 11.20 David McNeil, Digital Director, Scottish Council Voluntary Organisation

While many of us take for granted the ability to use the internet for the latest statistics show one-in-ten people have never used the internet. However, more than double that figure lack the basic digital skills to be able to benefit fully from the internet. A starting point for truly realising Scotland’s full potential must be in ensuring no-one is left behind in a digital world. Libraries are playing a crucial role in addressing the digital divide.

11.20 – 11.40 Lily Asch, closing EDGE2018 with a life story to put you on the EDGE of your seat!

“Harry Potter saved my life” a session by Lily Asch on how literacy and learning along with mentoring can break down barriers and assist those in need to find their path in life. Lily has one of the most inspirational stories to tell.

11.40 – 11.50 Café Conversation led by the Chair

11.50 – 12.15 Close of EDGE2018 Paul McCloskey, Lifelong Learning Strategic Manager (Community Learning & Development and Libraries)

From 12.15     Lunch, The Cannongate Room


Don’t forget to take a selfie with cut out “Rupert Grint” at the Bolinda stand for the chance to win a goody bag, including a signed copy of Into the Water by Paula Hawkins!